Get Affected User From Incident

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Downloads: 663
Released: Nov 23, 2012
Updated: Nov 23, 2012 by rrascher
Dev status: Stable Help Icon

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Source Code GetAffectedUserFromIncident
source code, 89K, uploaded Nov 23, 2012 - 663 downloads

Release Notes

This Orchestrator Runbook will get the affected user from an incident and write the username out to a file.

To use the Runbook:
1. Create a connection to your Service Manager server, use the name "SCSM2012" for the connection name.
2. Import the runbook
3. Use the runbook tester, start the runbook and provide an Incident Number.
4. Check the file in C:\Temp for the affected username.

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